The Benefits

Successful introduction of IT Service Management with ITIL® Should deliver the following benefits :

Closely aligned to commercial business services and products

Reduced hidden costs that traditionally increases substantially the TCO

Improved IT services through the use of proven best practice processes

Improved delivery of third party services through the specification of ITIL

Improved morale of service delivery and recipient staff

Increased competence, capability and productivity of IT staff

A clear business differentiator from competitors

Reduced cost of training

A benchmark to measure performance against in IT projects or services

Improved systems/ applications availability

Greater visibility of IT costs

Reduced cost/ incident

Better asset utilization

Improved ROI of IT

Improved customer satisfaction through a more professional approach to service delivery

Important of ITIL

The ITIL service delivery standard has grown to become the most widely accepted service delivery standard in the world. One of the major reasons for this is that it is the only standard which closely links IT strategy to business strategy and provides clear and predictable processes wherein lasting value is created for business investments in IT.
The IT landscape has been undergoing a rapid transition over the last 2 decades which has meant that ITIL processes have also needed to evolve to account for the current business reality.V3 marks a huge evolutionary change over V2 which makes it very important to know about the same. Any IT professional who is “IT responsible” in his job profile in any way needs to have a firm grounding in ITIL processes and the Foundation examination helps him do just that. It introduces the fundamental building blocks of ITIL which once understood will give him the required impetus and confidence to proceed ahead and understand the individual areas in greater detail as per his need.

Our Trainer

Meet our expert and certified ITIL trainers. Our trainers will deliver highest standard in practice with technical content and training technique.

Irfan Hidayat

Senior Trainer & Consultant Quint Wellington Redwood Asia

Sean Low

Senior Trainer & Consultant Quint Wellington Redwood Asia

Michiel De Boer

Director Consulting Asia Client Wellington Redwood

Training Package

  • ITIL ® V. 4 Foundation

  • Training Package
  • Original Course Material
  • Exam Voucher
  • ITIL Certificate from APMG ( If Passed the Exam)
  • Meeting Package (1x Lunch and 2x Coffee Break)
  • Souvenir

Happy CLient

Our expertise ensures you will get the best ITIL training which means returns on investment for you and your organization.

Video Intro


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